Would recommend for a momentary visit

Charming resort, lovely staff, with a comfortable room that included a fridge and kettle for added convenience, and an excellent breakfast featuring a la carte options.

Thoroughly pleased.

the dirty bathtub was a major turn off, and it's clear the staff at the restaurant are just kids having fun instead of providing service. i expected a complimentary upgrade for all my troubles, but apparently that's too much to ask. almost left a good review, but just couldn’t, honestly. cringe-worthy experiences abound.

Sri Phala Resort & Villa offered a lovely home-like atmosphere with spacious rooms and beautiful balconies overlooking lush gardens. The comfortable beds were a highlight, ensuring restful nights after busy workdays. The attentive staff consistently provided excellent service, from the front desk to the restaurant, which served delicious breakfast and meals. Additionally, the inviting swimming pools were perfect for relaxation after a long day.

Some areas showed signs of wear and could benefit from renovations.

The room was spacious and comfortable, but the Wi-Fi connection in our Superior Room was really unreliable.

The honest truth about this

The pools were delightful and well-placed, allowing poolside service. Breakfast was a standout, offering a great selection, and the staff truly shined in their friendliness and attentiveness.

Some maintenance issues were evident, like dim lighting and cleanliness in specific areas. Noise could be bothersome due to lack of soundproofing in rooms.

Sri Phala Resort & Villa was a tranquil refuge, perfectly designed with beautiful gardens bursting with plants. The staff were incredibly friendly and accommodating, making my stay delightful and relaxing. The pool area was a lovely spot to unwind and enjoy the peaceful atmosphere.

Busy road outside.

The outdoor pools provided a relaxing escape from the hustle, surrounded by well-kept gardens that made mornings enjoyable.

The Superior Room showed signs of neglect, with dirty areas and an air conditioning unit that made considerable noise. Wi-Fi was erratic, making streaming a frustrating endeavor. The bathroom had cleanliness issues, with a bathtub that could hardly be touched. Dining experiences were less than stellar, as the restaurant staff seemed unprofessional, badly executing menu offerings and lacking attentiveness.

We really enjoyed the family-friendly vibes and the lush gardens around the hotel. Plus, we could easily rent bikes to explore the beach area.

For dads, it would be great if the villas had safer stair access for younger kids.

The staff were genuinely friendly and quickly addressed any concerns. The room we had was spacious and comfortable, though the Wi-Fi connection could be spotty at times. The beautiful pools were a highlight, perfect for a relaxing day right by the lush gardens. Breakfast offered a good variety, although noise between rooms could be a bother.

Charming Gardens and Friendly Staff

The lush gardens provided a beautiful escape, making morning walks delightful. The friendly staff quickly addressed our issues with hot water. Pro tip, rent a scooter to explore the area comfortably. It's a bit far from the beach, so plan accordingly!

Infinity pool was stunning, but drains in the bathroom needed serious attention.

The staff was super friendly and attentive,, the pools were pristine,, and the gardens were beautifully maintained. Awesome location with easy access to the harbor for the ferry pick-up to Lembongan. Breakfast was a highlight, really delicious!

Everything is what I need and want.